HIRING AN OFF-SITE MEDICAL ASSISTANT

HAS NEVER BEEN EASIER

Find qualified, dedicated, and reliable remote medical administrators, while your clinic saves money.

TRUSTED BY

WHO WE ARE

We know how challenging it can be to source, train, and retain good medical administrative assistants. ClinicLine was created to solve this problem by finding qualified remote medical assistants who become an extension of your medical practice and free up time for your in-person staff. With us, you’ll get a dedicated off-shore medical assistant instead of a call center, so you can trust the same reliable staff to manage your office needs, whether full-time, part-time, or hourly.

BENEFITS OF CLINICLINE

  • Extensive experience with FHO/FHT models in Ontario

  • Certified Medical Administrators

FULLY TRAINED STAFF

  • No Long Term Commitment

  • Full-time, part-time, and hourly options

CUSTOMIZED PER CLINIC

  • Ongoing Supervision for Clinic Assistants

  • Fully Trained Back-up Clinical Assistant for Sick Days/Off Days

RELIABLE SERVICE

  • Industry-leading security and privacy technology

  • PHIPA Compliance and Enhanced PHI Security

SECURE CLINIC DATA

CLINIC ASSISTANT HIRING OPTIONS

HOURLY

Fully Trained Medical Assistants

Full EMR Training

Free Replacement At Anytime

Development of Training Guides Customized For Your Clinic

Advanced Security and Privacy Training and Tools

PART-TIME

Fully Trained Medical Assistants

Full EMR Training

Free Replacement At Anytime

Development of Training Guides Customized For Your Clinic

Advanced Security and Privacy Training and Tools

Dedicated Supervisor Providing Additional Managerial Support

FULL-TIME

Fully Trained Medical Assistants

Full EMR Training

Free Replacement At Anytime

Development of Training Guides Customized For Your Clinic

Advanced Security and Privacy Training and Tools

Dedicated Supervisor Providing Additional Managerial Support

Dedicated & Full-Time Back-Up Ensuring No Disruption To Your Clinic

Waived Administration Fee

Waived Technology Security Fee

SERVICES WE PROVIDE

Here are some of the services our clinic staff can provide for your clinic, plus more depending on your clinic needs.

Managing all inbound/outbound calls.

Scheduling and confirming appointments.

Preventative care, follow-ups, and referral booking.

General administration and customized support.

Updating patient files, demographics, and charts.

Fax management, digital filing, and annotation.

Uninsured billing processing and follow-ups.

EMR data management for accurate patient records.

HOW TO GET STARTED

ABOUT OUR STAFF

EMPATHETIC

RELIABLE

CRITICAL THINKERS

TRUSTWORTHY

FULLY TRAINED

Your clinic is important, which is why we only hire the best. Our remote medical assistants are thoroughly trained and vetted before joining our team. All of our administrative team speak English fluently and are excellent communicators, so your patients can feel comfortable knowing they’re receiving the best quality care. During your free consultation, we discover the best ways to assist your clinic workflows and tailor an off-site assistant to match your needs exactly.

WHAT OUR CLIENTS SAY ABOUT US

My clinic is busy and has many moving parts including nurses, physician assistants and lab techs. Within one week they had an off-site administrator trained in my clinic's workflow and executing almost all the tasks of an in-office administrator. Beyond the cost savings, I did not have to go through the interviewing, hiring, or training process. They took care of all that. I would highly recommend. -Dr. A. Vellathottam

I have seen virtual assistants in all industries except ours, so I was excited to hear when a company like ClinicLine was bringing a service tailored for Ontario clinics. Their offsite administrators are well trained and able to replicate all my clinic’s workflows. All clinics should be taking advantage of this. -Dr. R. Singh

I commend ClinicLine for their excellent service in recruiting staff for my clinic. Their candidate screening, qualified staff, and ongoing support have led to the successful integration of highly qualified staff, greatly benefiting our clinic and patient care. -Dr. A. Fraser

FAQ

  • Yes, we can tailor our services to fit your unique medical practice by developing a customized recruitment strategy and screening process based on your specific requirements. Additionally, we offer onboarding assistance and ongoing support to ensure the long-term success of your new team member.

  • All ClinicLine staff are fully EMR trained (Oscar Pro, QHR Accuro, Telus), and proficient with privacy and confidentiality best practices, skilled with dealing with “tough” patients and are a part of ClinicLine’s ongoing efficiency program continually ensuring your staff are efficient on phone calls and administrative tasks.

  • ClinicLine is compliant with the Personal Health Information Protection Act (PHIPA). We protect clinic data through administrative safeguards, industry leading security tools, and technical protections, including encryption and access controls. For more details, you can review our privacy policy here.

  • Expertise: We specialize in medical staffing, ensuring that candidates are well-qualified and fit the specific needs of your practice.

    Customized Services: We tailor our recruitment and screening processes to meet your unique requirements.

    Data Protection: We comply with PHIPA and employ robust data protection measures to secure clinic information.

    Ongoing Support: We provide continued assistance to ensure the success and integration of new team members into your practice.